FAQ
30-day return for store credit. At Sleepy Tie, your satisfaction means the world to us! You can return your item in its original condition for store credit within 30 days using our Returns Portal. Please note that we do not offer refunds for change of mind, and final sale items are excluded from this policy.
To start a return, click here
Sleepy Tie is not responsible for lost orders due to an incorrect address provided by the customer. This includes but is not limited to the wrong apartment, wrong street address, street number, town etc. Please verify all information before completing your purchase.
*Exclusions apply for final sale items
When choosing a Sleepy Tie size, start by considering the thickness of your hair, then factor in the length. This ensures the best fit and optimal performance for maintaining your hairstyle overnight. To use any size Sleepy Tie, your hair must be long enough to gather all of it into a bun on top of your head.
SMALL: Small sizing is designed for very fine hair that falls slightly past shoulder-mid back length. About 10% of users choose the small size.
MEDIUM: Medium sizing is designed for fine-medium thick hair types that fall mid back-long length. It is our most popular size as about 85% of users choose the medium size.
LARGE: Large sizing is designed for rarer hair types that are extremely thick and long. About 5% of users choose the large size.
Yes, Sleepy Tie® is made for all hair types and textures. No matter the starting hair texture of your hair pre-blow out, whether it's extremely curly or sleek and straight, as long as you are doing a blow-out on your hair, Sleepy Tie® will work magic on your hair!
Sleepy Tie® is a handmade product that is made to stretch. Over time, your Sleepy Tie® will obtain wear. We recommend that you replace your Sleepy Tie® every 4-6 months.
We recommend that you wash your Sleepy Tie® on an as needed basis. To wash your Sleepy Tie® you can hand wash and air dry or machine wash and air dry. Do not place your Sleepy Tie® inside of the dryer.
No. Sleepy Tie® was designed to be used after a blow out or heat styling your hair. We cannot guarantee the results of using on wet or damp hair.
Sleepy Tie® ships in 3-5 business days.